On weekends and public holidays, please use another contact method to receive support.
General or technical questions? support(at)g-portal.de
Want an individual offer? sales(at)g-portal.de
Questions concerning your invoice or contract? billing(at)g-portal.de
Our 24/7 ticket support will gladly help you - for customers who need specific help. To use our ticket support, please log into your web interface and do the following steps:
1. Click on 'Support'
2. Choose your category and click on the red 'play' icon
3. Found no answer? Click on "Dann schreibe jetzt eine Supportnachricht an unsere Mitarbeiter!"
Select your product and fill in your subject and message. After a short while, a supporter for your category should be assigned to you - easy and efficient.
Questions about products, suggestions or news about maintenance or updates? Tips for tuning your configs? Get in contact with experienced G-Portal customers on the forums at any time.